Checklist · 4 minute read
AI Acceptance Testing Checklist
Acceptance testing for an AI system verifies that the delivered system meets the specification's acceptance criteria: golden dataset thresholds by category, business scenario tests run by domain users on real cases, safety and adversarial results, performance and cost at expected load, integration correctness, operability with runbooks and monitoring, and documentation, with the business owner signing off on evidence.
Accepting an AI system on a demonstration is how organizations end up owning systems that do not work. Acceptance means verifying, with evidence, that the delivered system meets written criteria under real conditions, with the people who will depend on it. This checklist covers what to verify and how to sign off. It complements how to write acceptance criteria for ai, the ai evaluation checklist, and the ai agent production readiness checklist.
Who should use this checklist?
Business owners accepting AI deliverables from internal teams or partners, domain users participating in acceptance, and engineering and governance functions supporting the decision.
Are the acceptance criteria written and agreed?
- Criteria come from the specification, agreed before build.
- Each criterion is testable with a defined method.
- Quality thresholds per category with consequence rationale.
- Prohibited behaviors with zero tolerance listed.
- Autonomy level for acceptance stated.
- The version under acceptance is identified in the registry.
Reference: the spec-driven development for AI whitepaper.
Do golden set results meet thresholds?
| Check | Evidence |
|---|---|
| Golden set covers every specification category and known failure | Dataset version and coverage |
| Results per category meet thresholds | Evaluation report |
| Graders calibrated against human labels | Calibration record |
| Held-out set not used for tuning | Process evidence |
| Comparison to baseline or prior version | Report |
Reference: the AI evaluation and testing whitepaper.
Have business users run scenario tests?
- Scenarios drawn from real cases across normal, edge, and exception situations.
- Domain users run them in a realistic environment.
- Outcomes recorded against expected results with reasons for any failures.
- Workflow fit assessed: does the system work the way people work?
- Escalation and review paths exercised.
Reference: human-in-the-loop ai explained.
Are safety results acceptable?
- Adversarial suite results: injection, leakage, prohibited actions, policy violations.
- Zero occurrences of prohibited behaviors.
- Permission compliance: no access beyond user rights.
- Security review findings resolved.
Reference: the LLM security checklist.
Do performance and cost meet budgets?
- Latency at expected load within budget.
- Throughput and failure handling tested, including provider outages.
- Cost per request or task within the modeled budget.
- Limits and fallbacks in place.
Reference: the LLM production readiness whitepaper.
Are integrations correct?
- Data flows to and from connected systems verified end to end.
- Idempotency and error handling tested.
- Permissions in connected systems respected.
- Data quality of outputs delivered downstream verified.
Reference: how to build an erp ai integration.
Is the system operable?
- Monitoring dashboards and alerts live and routed to owners.
- Runbooks for common failures and rollback.
- Audit trail reconstructing test cases.
- Owners trained and able to operate the system.
- Change process through the evaluation gate in place.
Reference: the ai project handoff checklist.
Is documentation complete?
- Specification, system card, evaluation report, architecture and decision records, runbooks, user and reviewer guidance.
- Documentation matches the version under acceptance.
Reference: the ai documentation checklist.
Are privacy and compliance items verified?
- Data handling matches the assessment and policy.
- Notices and consent in place where required.
- Regulatory documentation complete for the risk tier.
Reference: the ai privacy impact assessment checklist.
Is sign-off recorded?
- Business owner signs on evidence per criterion.
- Independent reviewer confirms for higher-risk systems.
- Open items recorded with owners, dates, and any scope reductions.
- Sign-off attached to the registry version.
- Re-acceptance triggers defined for material changes.
Reference: how to build a model registry.
Are the common acceptance mistakes avoided?
- Accepting on a demo.
- Criteria written after the build.
- Golden set results without user scenarios, or the reverse.
- Ignoring safety, cost, and operability as "technical."
- Sign-off by someone without accountability for the workflow.
- No re-acceptance after material changes.
What does an acceptance session look like?
A useful acceptance session runs in half a day with the business owner, three or four domain users, the engineering lead, and a reviewer. Engineering presents the evaluation report by category against thresholds. Domain users run twenty prepared real scenarios plus several of their own choosing and record outcomes. Security and privacy confirm their items. Open findings are listed with owners and dates, the business owner signs or declines on the evidence, and the decision is attached to the version in the registry the same day.
How FISTA Solutions runs acceptance
FISTA Solutions delivers against acceptance criteria written into the specification at the start and runs acceptance as an evidence review: golden set results by category, scenario tests with your domain users, safety and adversarial results, performance and cost at load, integration and operability verification, documentation, and business-owner sign-off recorded with the version. Forward deployed engineers prepare the evidence inside your organization, AI agents are accepted at the specified autonomy level with graduation criteria, and the AI enablement platform produces the reports. The record behind the approach is 150+ projects with 99.9% uptime.
To structure acceptance for an AI delivery, message FISTA on WhatsApp, or read ai quality assurance for the broader quality discipline.
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Questions raised by this field note.
Straightforward guidance for evaluating scope, fit, and the next step.
01How do you accept an AI system from a vendor or team?
Verify the delivered version against the specification's acceptance criteria: evaluation results by category, business scenario tests run by your domain users on real cases, safety and adversarial results, performance and cost at load, integration and operability checks, and documentation, then have the business owner sign off on the evidence.
02What should AI acceptance criteria include?
Quality thresholds per category with measurement method, prohibited behaviors that must never occur, escalation and gate behaviors, performance and cost budgets, integration requirements, security and privacy requirements, operability deliverables, and documentation, each testable.
03Who should run acceptance tests?
Domain users and the business owner run scenario tests; engineering runs the evaluation suite and technical checks; security and privacy review their items; and a reviewer independent of the build team confirms evidence for higher-risk systems.
04Is a demo sufficient for acceptance?
No. A demo shows selected cases working. Acceptance requires measured results on a representative golden set, real scenarios run by users, and evidence for safety, performance, and operability. Demos are for communication, not acceptance.
05How does acceptance relate to autonomy levels?
Acceptance is judged against the autonomy level specified for launch, usually suggest-only or act-with-approval, and the checklist items apply at that level. Higher autonomy levels require a fresh acceptance pass on production evidence such as error rates, escalation quality, and audit findings, following the graduation criteria written into the specification.
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